Hear what needs to change. Show what changed.

How do I install and test without affecting Production?

Use the coding-agent prompt or the manual installation. Each environment receives a different public key: verify the connection in Sandbox first, then activate Production in a separate and explicit step.

Do my users need a Sinalio account?

No. People submit feedback inside your application. An external user reference is optional and should only be sent when your product already has a safe and unambiguous identity source.

What data is sent with feedback?

Sinalio receives the message, current URL, environment, widget version, a trusted timestamp and, optionally, an external user reference. It does not automatically capture DOM content, screenshots, console logs, keystrokes or session replay.

Can the widget interfere with my CSS or page load?

The widget is framework-independent and isolated with Shadow DOM. Its loading must not block the initial render, and a Sinalio failure cannot prevent normal use of the host application.

What happens after feedback arrives?

Feedback enters the correct project and environment inbox with its available context. It does not become a roadmap item on its own: your team remains responsible for deciding and communicating the next step.

Does the price increase when more end users send feedback?

No. Billing is per workspace, not per end user who submits feedback. Starter, Pro, and Scale differ by team members and file storage.